Frequently Asked Questions


How do I shop online?

Shopping at is very easy:

  • Select the products that you want and add them to your basket ("Add to basket").
  • Head to the check out ("Dispaly basket" and "Check out").
  • Enter your delivery and invoice information. · Select preferred payment method.
  • Make the payment.

We will automatically send a order receipt confirmation to your email address.

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How can I pay for my purchases?

You can pay your order with credit card, PayPal or bank transfer SEPA.

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Do the prices are including the VAT?

The prices shown on include Value Added Tax (VAT) of Germany (7%). During the payment process the VAT of your country will be added.

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How much does shipping cost?

We offer free shipping on all orders over £40 or 50€. For shipments less than £40 or 50 €, there is a delivery charge of £2.38 or 2,68 € + VAT.

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What countries do you deliver to?

We deliver to the most countries of Europa: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Sweden, Slovakia, Slovenia, Spain and UK.

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When will I receive my order?

You get the products to your country in 2-6 working days with DHL or UPS. 

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